Effective Date: 11 August 2025
Welcome to staging.erava.in. These Terms and Conditions govern your use of our website and your purchase of products from Erava. By accessing or using this site, you agree to comply with and be bound by these terms. If you do not agree to any part of these terms, please do not use our website.
1. About Us
Erava is a premium yet affordable jewellery brand founded by Veera Designs under the prop. Ekta Makhija. We offer handpicked, anti-tarnish jewellery pieces that are thoughtfully selected to reflect personality, style, and everyday elegance. Our mission is to make high-quality jewellery accessible while letting your accessories become the voice of your personality.
2. Use of the Website
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use of this site by any third party.
You must not use our site:
- In violation of any local, national, or international law or regulation.
- To transmit spam, unsolicited promotions, or harmful software.
- To upload content that contains viruses, malware, or harmful code.
3. Product Information
We make every effort to accurately display product images, colours, and descriptions. However, due to variations in display devices, actual product colours may slightly differ from what you see on screen.
All products are subject to availability, and we reserve the right to limit quantities or discontinue products without prior notice.
4. Pricing and Payment
All prices on staging.erava.in are listed in INR (Indian Rupees) and are subject to change without notice.
Full payment must be made at the time of purchase. We offer secure payment options listed during checkout.
5. Shipping and Delivery
We aim to dispatch orders promptly. Delivery timelines shared at checkout are estimates and may vary due to courier delays or unforeseen circumstances. Erava is not responsible for delays caused by third-party delivery partners.
6. Returns and Refunds
We do not offer exchanges. Returns are only eligible if the product is damaged or defective upon receipt and reported within 48 hours of delivery.
Please refer to our Returns & Refund Policy for full details, including the requirement for an unboxing video and the conditions for refund approval.
7. Intellectual Property
All content, including logos, product images, text, and graphics on this site, is the intellectual property of Erava. Any reproduction, copying, or use without our written consent is strictly prohibited.
8. Limitation of Liability
Erava shall not be liable for any indirect, incidental, or consequential damages resulting from the use of, or inability to use, our website or products.
9. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience and improve our services. By using our website, you consent to our use of cookies in line with our Privacy Policy.
10. Termination
We reserve the right to suspend or terminate your access to our website without prior notice if we believe you have violated these Terms & Conditions or engaged in unlawful activity.
11. Changes to Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page, and continued use of our site will be deemed as acceptance of the updated terms.
📩 Contact Us
For questions regarding these Terms & Conditions, please contact us at:
📱 WhatsApp: +91 78519 10742