What is Erava?
Erava is a contemporary jewellery brand offering minimalistic, elegant, and timeless pieces designed to reflect your personality. Our creations blend style, quality, and meaning—perfect for everyday wear or special occasions.
Are your jewellery pieces made from real gold or silver?
Our pieces are made from high-quality stainless steel. They are tarnish-resistant and skin-friendly, ensuring lasting shine and comfort.
Will the jewellery tarnish over time?
With proper care, Erava jewellery retains its beauty for years. Avoid prolonged contact with water, perfumes, and harsh chemicals to keep your pieces looking brand new. Even real gold loses its shine when it comes it contact of sweat and perfumes and chemicals.
Do you offer free shipping?
Yes, we offer free shipping on orders above ₹999. Orders below ₹999 have a flat shipping fee of ₹99.
How long will it take to receive my order?
We usually dispatch orders within 2–4 working days. Post dipatch delivery may take 5–10 days depending on your location and courier services.
Do you accept returns or exchanges?
We currently accept returns only if the product is damaged or defective upon arrival. Please contact us within 2 days of delivery with a full unboxing video for assistance. Post that no refunds will be acknowledged.
How can I track my order?
Once your order is dispatched, you’ll receive an email with tracking details so you can monitor your shipment in real time.
Do you offer gift packaging?
Yes! Our jewellery comes in elegant packaging, making it perfect for gifting. For special gift requests, please contact our team before placing your order.
How can I contact Erava for queries?
You can DM us on our instagram handle or whatsapp on +917851910742 or use the contact form on our website. Our customer care team will get back to you within 24–48 hours.